Technology of Truth: The Art & Science of Investigative Interviewing

Technology of Truth: The Art & Science of Investigative Interviewing

When you think of investigative interviews, do you envision TV crime shows? Dark interrogation rooms with detectives slamming the table demanding the truth while leveraging tech like see-through mirrors, “hot lamps” and lie detector machines? That’s the stereotype from film and television, but what does investigative interviewing really look like and who’s actually using it beyond law enforcement?

In this episode of Connect, David Thompson, President, Wicklander-Zulawski & Associates, discusses the art of interviewing and how investigators are using scientifically proven techniques and technologies to help discover the truth. David walks us through different types of interviews – from cognitive to participatory – and how each type can be used across both private and public sectors to benefit initiatives from loss prevention in retail to human resource-related issues in every industry.

We’ll also discover the most important quality an interviewer can possess and the importance of training to learn the proper tactics. Additionally, we’ll learn about the ways that technology and protocols, such as video recorded interviews, are being used to assist investigators. We will also take an intriguing look at emerging tech like AI and the potential it presents along with its challenges. Join us and discover the art and science of investigative interviewing and why it matters to everyone, not just detectives.

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